General Questions

1Where are your office locations and hours?
There are three locations for Buffalo Spine and Sports Medicine. We are conveniently located in the city Buffalo, the south towns and north towns.
• Williamsville
100 College Parkway, Suite 100
M-F (7am - 4pm)
Physical Therapy Hours:
M&W (11am - 7pm) Tue & Thu (7am - 5pm) Fri (7am - 3:30pm)

• Orchard Park
200 Sterling Drive, Suite 200
M-F (7am - 4pm)
Physical Therapy Hours:
M&W (7am - 5pm) Tue & Thu (9am - 7pm) Fri (7am - 3pm)

• Buffalo
700 Michigan Avenue, Suite 120 and 120B
2What is the phone number to reach the offices?
We make it simple for you by having one main number for all of our offices: The number is (716) 626-0093.
3 Who do I call if I have a question about billing?
Please call our billing agents with any questions related to billing at: (716) 281-0055
4If I am injured at work and am covered under workers’ compensation or disability, who decides when I am able to go back to work?
The doctor and the physician’s assistant will be the ones to assess your disability and the progress you make in working through your injury or condition. Therefore, when the doctor or the physician’s assistant deems that the treatments have achieved all that is possible and you are physically able to return to work, they will issue that letter to those required.
5If a doctor releases me to go back to work with some physical restrictions, what happens if my employer refuses to accept those limitations?
You will collect partial payments if you are eligible.
6What happens if I cannot return to my job?
You will have to consult with your workers’ comp or disability representative for that information.
7How do I request medical records?
You can request or access medical records in the following ways:
1. Patient Portal. Register to use our secure Patient Portal where you can access all your office visits, test results, and more.
2. Mail, email, fax or visit our office:
It is the policy of Buffalo Spine and Sports Medicine that all medical records requests must be made in writing.
• You can mail your request to: Buffalo Spine and Sports Medicine, 100 College Parkway #100, Williamsville, NY 14221
• Fax your request to: 716-626-9193
• E-mail your request to:
• Bring your request to 100 College Parkway #100, Williamsville, NY 14221

Please allow 10 business days to process your request.

If you have any questions, please call (716) 626-0093, extension 326

Medical Questions

1What is a spinal stenosis?
Spinal stenosis is a narrowing of the nerve openings either around the spinal cord or nerve roots that can cause symptoms similar to a pinched nerve. It can cause leg pain in anyone, but most often does so in older people. Patients with spinal stenosis can have trouble walking, and the difficulty is usually relieved by sitting down or bending forward. It can cause aching or heaviness in the back and legs.
2What is a disc herniation?
A herniated disc is the rupturing of the tissue that separates the vertebral bones of the spinal column. The center of a disc is called the nucleus. It is soft and springy and receives the shock of standing, walking, running, etc.. The outer ring of the disc, which is called the annulus (Latin for ring), provides structure and strength to the disc. The annulus consists of a complex series of interwoven layers of fibrous tissue that hold the nucleus in place. A herniated disc is often referred to as a slipped disc. This term came from the action of the nuclear tissue when it is forced from the center of the disc. The nuclear tissue located in the center of the disc can be placed under so much pressure that it can cause the annulus to rupture. When the disc has herniated or ruptured, it may create pressure against one or more of the spinal nerves which can cause pain, weakness or numbness in the neck and arm. Other names for herniated discs are prolapsed and ruptured discs.
3How do I know if I need surgery?
As a Buffalo Spine and Sports patient, one of the most important procedures you will go through is our comprehensive physical exam. Through this thorough examination of your body, your outlook, your lifestyle, your pain and your existing medical conditions, we will assess your medical needs and custom design a treatment program for you. Should surgery be an option that you will you will need, we will connect you with one of the surgeons that we are confident can capably perform whatever surgical techniques you need.
4What is an epidural injection?
An epidural injection is the administering of an anesthetic substance into the epidural space of the spinal cord in order to produce a numbing of the epidural area.
5Can my condition be improved or cured?
We are often asked this question and many times it is very challenging to answer, as a person’s recovery from pain and injury is as much related to their attitude and their genetics as it is to the treatments that we prescribe. So while we cannot guarantee that we can cure you of your pain, we can promise that we will do everything within our power and abilities to isolate your pain and help you manage it. Ultimately, our goal is always to help you take back your lifestyle.